The day has arrived! The South Paramus location has reopened at reduced hours for curbside pick up only. To ensure the safety of our customers and associates, please review the following criteria:
Rental Returns - By Appointment Only
Please call the store to set up your appointment for the rental return. We will confirm the account information at that time and verify who will be dropping off the instrument. When it is your appointment time -
1.) Park in one of our many parking spots. Please do not sit in the fire lane in front of the store
2.) Call the store to let an associate know you are here. We will ask for the car model and color in order to find you.
3.) An associate will come out to collect the instrument from the trunk or back seat only. This is to ensure social distancing.
4.) An associate will wide down the case and confirm all the contents are secure. We will then verify the serial number in our system and process the return.
5.) Once printed, an associate will return to your car with the receipt.
Online Purchase for Pick Up
Using our fancy "Shop This Store", you are able to see what we have available and purchase items for in-store pick up. Once we see and then pick your item, we will call to let you know to come to the store. Same rules apply as with rental returns: call to let us know you are here and what car you have. An associate will then bring the item to your car and put it in the trunk or back seat of the vehicle. Your receipt will be attached to the order.
For the safety of our staff, we have posted the phone number onto the door in order to speak with an associate. They will be able to assist over the phone with purchases and will deliver the item to your vehicle. Please do not wait at the front door so that we can maintain social distancing. Appointments will be taken care of first.
We are available to speak about online lessons over the summer as well! Give us a call today!