Greetings to all of our customers in the Chicagoland Area and beyond!
I hope all of you have had a good beginning to your year and have been surviving the cold weather out here in the Midwest. If you have been on our store page in the past, you can see that we have been making some changes and additions to attempt to meet the needs of all our customers. I wanted to take this opportunity to explain some of them.
First is our addition of blogs. These blogs are geared to be educational and informative. The schedule is as follows:
- 1st Friday: Woodwind Blog called The Reed
- 2nd Friday: Brass Blog called The Brass Tax
- 3rd Friday: Store Information called Itasca Informative
- 4th Friday: Orchestral Strings Blog called String Soundpost
All of these blogs have an email list that we are adding interested customers to so that they can be reminded of the postings. If you would like to be added, you can either email any of us or call the store.
On the topic of emails, a new feature to the website is the ability for customers to directly email any of the store staff. If you look at our bios, there is a link that says email under our names. This will give you the capability to ask questions directly to someone with the answers you are looking for. Our promise is to respond quickly to each and every email. Through this email process we are also now capable of sending out quotes for online products, so if you are looking for something specific and cannot find it, then we can attach a link to an email for you to buy from home without the added hassle of giving out your information over the phone. These updates are very exciting for us, and we hope they make your experience with Music and Arts better.
Finally, for the store this year we are striving to put together events that are useful, informative and exciting to the customer. Every month we will have at least one event whether it be a sales event, clinic, or master class. Check our website regularly for these events, especially for ones with special guests, like the event we are having in March that will be presented by professional violinist, Rochelle Puccini.
Overall, we have a lot of exciting updates and events in the works for this year. We hope that we are continually meeting your needs and expectations. If you have any questions at all, please feel free to reach out to anyone at our store.
Rachel Reese| Store Manager Itasca
Music & Arts | 907W Irving Park rd. | Itasca, IL 60143
P: (630)285-1485 |
E: email@example.com | MusicArts.com